Unable to record - EncoderServer64 crash

Discussion in 'MSI AfterBurner Application Development Forum' started by RaXelliX, Jun 12, 2014.

  1. RaXelliX

    RaXelliX Guest

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    This happens when i press to prerecord or record. Taking screenshots works fine. Video settings do not seem to make a difference. Still crashes. I havent tried clean installing afterburner and rtss yet. Running fully updated win7 sp1 x64 + latest ab & rtss.
     
  2. Unwinder

    Unwinder Ancient Guru Staff Member

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    Refresh memory with your old thread and try to recall which black magic you were doing to your system. :)
     
  3. RaXelliX

    RaXelliX Guest

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    This is different as it crashes right away not after several hours. But i recreated my AB settings (renamed MSIAfterburner.cfg with .bak extension and re-entered all settings in AB GUI) and it's working at the moment. Not sure why it goes feet up after some time because im using the exact same settings now as i was before.
     
  4. Unwinder

    Unwinder Ancient Guru Staff Member

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    The crash address points to audio capture routine and it crashes when audio device is starting supplying data without properly reporting audio capture rate. So if I were you I'd carefully compare audio capture settings of both configs.
     

  5. RaXelliX

    RaXelliX Guest

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    AudioCaptureFlags were different between the two files.
     
  6. Unwinder

    Unwinder Ancient Guru Staff Member

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    AudioCaptureFlags contain index of device you select for capturing audio. So looks like one of your configs point to wrong (inactive?) audio device.
     
  7. RaXelliX

    RaXelliX Guest

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    Makes sense i guess. I did see on another topic about how you suggested setting up the audio config so i followed that advice: WASAPI Playback - Speakers & WASAPI Record - Microphone.
     
  8. Unwinder

    Unwinder Ancient Guru Staff Member

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    Anyway, I added exception handling to that part of code now. So if you have some improper audio device selected it won't crash on that and simply record movie with no audio track.
     
  9. RaXelliX

    RaXelliX Guest

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    Thanks. Your efforts are much appreciated.
     
  10. RaXelliX

    RaXelliX Guest

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    Update: Issue is likely solved now. Apparently theres a conflict between AB and Windows settings. AB records 16bit @ 48kHz but my windows was set to 24bit @ 192kHz and this caused encoderserver crash after 60> minutes. Setting windows back to default 16bit @ 44kHz or 16bit @ 48kHz fixes the problem.

    So be advised when changing your windows audio quality settings!
     

  11. BenYeeHua

    BenYeeHua Guest

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    Thank for the sharing.

    Just for confirm, did you means Playback devices, or Recording devices? :)
     
  12. RaXelliX

    RaXelliX Guest

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    Depends on what you have selected in Prerecording tab. If you only capture playback then you have to check speaker audio quality. If you capture mic then you have to check that too. Mine was 24bit @ 192000Hz (Studio Quality). This was too much so i lowered it to 16bit 48000Hz (DVD Quality). So far no crashes even after long sessions.
     
  13. BenYeeHua

    BenYeeHua Guest

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    Thank for that info, this should helps if I facing any crash for recording in the future. :)
     

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