Comcast supported modem

Discussion in 'Network questions and troubleshooting' started by Aura89, Oct 8, 2014.

  1. Aura89

    Aura89 Ancient Guru

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    I'm getting comcast again when i move at the end of the month and would rather buy a modem then rent...but i'm not 100% sure which one i should get

    they have a list of supported devices here:

    http://mydeviceinfo.comcast.net/

    Anyone have any input on which one would be best? or simply recommend due to having it yourself and not having problems?
     
  2. Aura89

    Aura89 Ancient Guru

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    I seem to been keen on the SB6141 (though Comcast gives it a one star which i don't quite understand...i looked up what their stars mean and that just served to confuse me more...)

    http://www.amazon.com/gp/product/B0...veASIN=B00AJHDZSI&linkCode=as2&tag=myde0bd-20

    But not sure if that'd be overkill and i'd just need a SB6121 (which has 3 stars..?), however, if there's not a huge reason not to get the SB6141, then i'd rather get it since it's future-proofing on the speed at least.

    and then there's things like the Zoom 5341 DOCSIS 3.0 Cable Modem 5341J, which seems to have great reviews on amazon, but i've never heard ofthem...

    http://www.amazon.com/gp/product/B0...veASIN=B0063K4NN6&linkCode=as2&tag=myde0bd-20
     
    Last edited: Oct 8, 2014
  3. Agent-A01

    Agent-A01 Ancient Guru

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  4. nhlkoho

    nhlkoho Guest

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  5. Aura89

    Aura89 Ancient Guru

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  6. Agent-A01

    Agent-A01 Ancient Guru

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    Im using it with comcast now, no issues
     
  7. Aura89

    Aura89 Ancient Guru

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    When did you get it activated? As far as i am aware, its a relatively new change.
     
  8. Agent-A01

    Agent-A01 Ancient Guru

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    A month ago, upgraded it from the DPC3008
     
  9. Aura89

    Aura89 Ancient Guru

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    Hmmmmm.....
     
  10. nhlkoho

    nhlkoho Guest

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    Comcast has never asked me what brand/model my modem's were. All they ever ask for is he MAC address. It shouldn't matter what modem you use.
     

  11. dsbig

    dsbig Ancient Guru

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    I know normally if you do tell them your using a modem you bought. that they will warn you that if anything goes wrong with service or modem. that you have to trouble shoot it. because they dont provide technical support for customer bought modems.


    I ran a couple issue with repair people because they dont like messing with customer bought modems.


    but then I dont like using isp provided modem because they sometimes dont work right.


    onetime they gave me a used modem and the modem fell apart couple weeks later and they tried to charge me $100 saying that I damaged it.

    I told them, all I did was I went to move it and the bottom of the base came off. found out the screw holes where stripped.

    they dropped the charge after couple of months.
     
    Last edited: Oct 13, 2014

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