Slow WiFi but Works fine on LTE (Glide)

Discussion in 'Tablets and Smart Phones' started by ExoriaX, Dec 25, 2016.

  1. ExoriaX

    ExoriaX Master Guru

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    Hello everyone, it's been long time since I have come here. I encountered a strange problem that I need y'all help.

    The WiFi router is located on my desk and I am right here sitting next to my desk. When someone send me a video on Glide, I click on it and it says, "You have a slow connection." It shows from everyone on my friend list in Glide.

    That's strange because the WiFi router is right there. I tried the speedtest app on my phone, it shows 115mbps down and 12mbps up. That's plenty of speed.

    I decided to turn off WiFi and use LTE instead. It worked perfectly. Any idea what's causing this?

    Thanks in advance.
     
  2. Labyrinth

    Labyrinth Ancient Guru

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    Telling us the phone and OS version would be helpful for starters.
     
  3. ExoriaX

    ExoriaX Master Guru

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    Google Pixel with Android version: 7.1.1
     
  4. Extraordinary

    Extraordinary Guest

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    If your speedtest is fine, the problem would seem to be the glide app?
     

  5. ExoriaX

    ExoriaX Master Guru

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    Yeah I was thinking that the communication between Glide and WiFi might be poor. I suspect it might be the app itself. Other apps and internet on my phone are all smooth when using WiFi.
     

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