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Problem with HD6970M
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  (#1)
Danzou
Newbie
 
Videocard: AMD HD6970M 2048MB
Processor: Intel i7 2600
Mainboard:
Memory: DDR PC3-10600, 8GB
Soundcard: Cirrus Logic CS4206A
PSU: 310W Energy Star
Default Problem with HD6970M - 01-23-2012, 01:18 | posts: 3 | Location: Skelleftea, Sweden

Hi,

I'm having quite some trouble with my computer.
The first being that I can't seem to find a newer GFX driver than 8.812.0.0.
The only driver i can find on AMD's website is a reference driver, and that doesn't work good at all.

The second is that at random when i play games (BF3, Assassins Creed, WoW, SWTOR etc.) the system sometimes gives me a Blue Screen.
When i get that blue screen it points to one of two things. Some dx file or a ati file. I'm sorry i cannot remember their names but if i get a Blue Screen again soon ill write them down.

I've checked my DirectX version and its up to date. So what i'm thinking is that it's a driver problem and that a need a newer more stable version of the AMD Mobility driver.

What do you guys think and what should I do? I am downloading that beta Catalyst thing but I'm not shure it works with my GFX.

edit: I'm testing the Beta catalyst atm, no BSoD yet

Last edited by Danzou; 01-23-2012 at 03:52.
   
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Old
  (#2)
UZ7
Ancient Guru
 
UZ7's Avatar
 
Videocard: MSI GTX 970 - XL2720T
Processor: i7 4770K
Mainboard: Asus Maximus VI Gene
Memory: 8GB Samsung 30nm
Soundcard: SupremeFX
PSU: Corsair AX850
Default 01-23-2012, 20:34 | posts: 5,287 | Location: Everyday Rain Florida

Download: Blue Screen View
http://www.nirsoft.net/utils/blue_screen_view.html

Next time you get an error or bluescreen and it does a memory dump you can view the error.

Sometimes it'll tell you if its the display drivers that are causing the problems.

I'm assuming you have a laptop, do you happen to know the model number?
   
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Old
  (#3)
ipredator
Master Guru
 
Videocard: GTX 680M @980/2400
Processor: Intel i7 980 @4Ghz
Mainboard: Intel X58
Memory: 24GB Corsair 1600Mhz
Soundcard: Inbuilt
PSU: 300W
Default 01-23-2012, 22:31 | posts: 497

Tight setup man, similar to mine.

So go through my advice and you should have no problems:

Quote:
I'm running a 6970m Crossfire setup which is pretty much the same as the 6990m, and I have no bigger issues with the 12.1 preview which I'm using for Skyrim. For BF3 only I would install this 8.93 November18 again. It was by far the best. So it should work with your card too!

Edit: Make sure you get completely rid of previous driver files first using Driver Sweeper in safe-mode.

My procedure to install a new driver:
1.) Deinstall any CAP's, don't reboot yet
2.) Express-deinstall all AMD software in the Windows programs and software section
3.) Reboot to Safe Mode
4.) Driver Sweeper
5.) Deinstall both GPU's in the Windows Device Manager, and check the Box where it says "Delete driver too"
6.) Reboot normally
7.) OPTIONAL: I don't know if you have to do that too, but before I install the new driver I first have to install the manufacturer-driver from the CD, though they are outdated by a year. If I installed the new driver on top of nothing, it doesn't detect my GPU's. Reboot after the installation.
8.) Finally install the new Driver. It will overwrite your manufacturer ones and after another Reboot everything works fine.
9.) Install any new CAP's.

Btw don't try the 11.11 series since every single one of them gave the majority of Mobility Card users a Bluescreen on installation.
Quoted from an earlier post in another help thread.
BTW: Step 7 is not optional for you. You may also be forced to install any new driver package OVER the manufacturer-one.
Try the new 8.95 Jan17 from marthand, they work awesome in BF3 for me and many other Mobile GPU users. You don't need to install CAP's with that one too, since the latest one is included.
   
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Old
  (#4)
Danzou
Newbie
 
Videocard: AMD HD6970M 2048MB
Processor: Intel i7 2600
Mainboard:
Memory: DDR PC3-10600, 8GB
Soundcard: Cirrus Logic CS4206A
PSU: 310W Energy Star
Default 01-23-2012, 22:32 | posts: 3 | Location: Skelleftea, Sweden

Actually its not a laptop, Its a Imac 27" mid 2011.

After I installed the beta drivers like you stated above I havn't gotten a single error but I will have Blue Screen View running just in case.

Last edited by Danzou; 01-23-2012 at 22:39.
   
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Old
  (#5)
Danzou
Newbie
 
Videocard: AMD HD6970M 2048MB
Processor: Intel i7 2600
Mainboard:
Memory: DDR PC3-10600, 8GB
Soundcard: Cirrus Logic CS4206A
PSU: 310W Energy Star
Default 01-30-2012, 00:26 | posts: 3 | Location: Skelleftea, Sweden

Got a BSoD again. Atleast it happends less frequently now.


==================================================
Dump File : 012612-8782-01.dmp
Crash Time : 1/26/2012 12:09:00 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`03d8250a
Parameter 3 : fffff880`07eaaaf0
Parameter 4 : 00000000`00000000
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+1b50a
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012612-8782-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 278,608
==================================================
   
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Old
  (#6)
UZ7
Ancient Guru
 
UZ7's Avatar
 
Videocard: MSI GTX 970 - XL2720T
Processor: i7 4770K
Mainboard: Asus Maximus VI Gene
Memory: 8GB Samsung 30nm
Soundcard: SupremeFX
PSU: Corsair AX850
Default 01-30-2012, 01:41 | posts: 5,287 | Location: Everyday Rain Florida

Try reinstalling DirectX: [here]

Then applying this fix: [here]
   
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