Audigy 2 zs mute caused no sound!??

[=Galahad=]

Hey guys, too bad my first thread has to do with a hardware/software issue . A few days ago i put my Creative Audigy 2zs in my rig, deleted the drivers for my old creative sound card, and reinstalled the drivers from the creative website. I then set the Audigy 2 zs as the default sound device in control pannel and bam, it was up and running as easy as that.

I then played around with various audio tracks, as i noticed the quality in sound was a lot crisper. After that i went into windows media player (i have 32 windows 7 Pro so it is the newer version) to watch an episode of the office (yes i am one of those people who find it hilarious ). Anyway, half way through i turned the sound all the way down with my sidewinder x6 keyboard sound knob to mute it. After i was ready to watch it again i turned up the volume to find that there was no longer any sound !

After reinstalling the new drivers and successful detection by windows i found out that no sound was coming from it any more...still!

So i experimented with all the settings in the audio console and came up with one method of getting the sound back...

I set the channeling to 7.1 (no 5.1, 4.1, 2.1 and headphones setting do not work) and randomly switched the audio jack from my headphones around. I found that by HALF inserting the jack in to one of two of the sockets (not the one that was originally working mind you) i get the sound back! I am quite baffled by this and a google search did not help apart from recommending reinstalling drivers which i have done.

Fellow Gurus...I NEED YOU! Thanks