Unable to retrieve information from BIOS! Please report to developer about your board

Grimmwor

Hi Ray,

I just got a new Sapphire Radeon X1900XTX video card. I was looking for a way to monitor temps and clocks in Motherboard Monitor. Yours was the only tool I have found so far that looked like it might be able to do this. I installed and gave it a shot and got the following error when I tried to launch it:

Unable to retrieve information from BIOS! Please report to developer about your board!

Is it the motherboard or video card information you are after? What info exactly should I provide? This looks like a really great application you have designed and I am really looking forward to getting it working. Thanks for your hard work!

Grimmwor · 01-27-2006, 02:43 | posts: 5

Just read a post on this forum talking about X1900XT Crossfire and saw that the Overclocking function will not work for that card. I tried uninstalling and reinstalling with Overclocking disabled. Now ATI Tray Tools will start without an error, but it looks like the hardware monitoring menu options are greyed out (not available for selection). I am sure this is by design. Just let us know when you update for this functionality on X1900 cards! Thanks, and please let me know if there is any information I can provide that might help you.

Kind Regards,
Grimmwor

Grimmwor · 01-27-2006, 02:57 | posts: 5

I just found your phpbb ATI Tray Tools Support Forum. Found more information there. monitoring and overclocking not yet available for R5XX cards. I am joining the Beta Test Group over in that forum. Thanks!